Salesforce CRM
Salesforce is an online solution for customer relationship management (CRM). Being the #1 CRM solution in the world, it takes sales force automation to new heights, with an array of cloud-based tools that give your team the power to score more wins, increase productivity, keep the pipeline filled with solid leads and improve customer retention.
No software. No hardware. No speed limits.
Over 150,000 companies, both big and small, are growing their business with Salesforce.
Grow accounts, find customers, and close deals faster. The path to success starts here.
Give reps the power of automation and artificial intelligence.
Make CRM data work harder for reps. Create custom applications to automate any business process, increase productivity, and drive innovation. Easily extend and customize Sales Cloud with the Salesforce Lightning Platform.
Accelerate sales productivity with a lightning fast console.
Whether you’re a rep in the field or you prefer to work inside your email inbox, now you can do more with automatic data capture, and business process automation. All in one console.
Make insightful decisions with up-to-date data.
With Salesforce, information is in one place so it’s easy to prioritize and make quick decisions. And do it all from any device — a laptop, a phone, you name it.
Get more leads and make them sales-ready.
Nurture leads so they’re ready to convert, then automatically route them to the right reps at the right time. Track the effectiveness of marketing campaigns, easily.
Close more deals, faster.
Track all your customer information and interactions in one place, anywhere. Best practices and in-line intelligence help move deals along faster.
Sales Cloud
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360-degree view of the customer.
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One unified Artificial Intelligence powered platform for sales management.
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Comprehensive campaign, lead, account, opportunity, product, pricing, order management, and much more…
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Advanced territory and forecast management.
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Easily customizable sales processes.
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Integration and connection possibilities with any business software.
Financial Services Cloud
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Connect systems, channels, processes, and teams around the customer with Financial Services Cloud, the world’s #1 CRM for finance.
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Delight customers with differentiated digital banking experiences that are intelligent, personalized, and connected to other channels.
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Link customers with households, trusts, and business groups, and visualize key relationships and centers of influence.
Service Cloud
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Consistent, convenient, omni-channel customer experience across every channel: social, web, text, email, calls, self-service portals, and communities.
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Easily customizable service processes.
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Thousands of integrated service applications in AppExchange.
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Integration with any back-end system.
Community Cloud
Community Cloud is a digital experience platform that enables to build beautifully branded CRM-powered portals, forums, sites, and mobile apps.
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Customer Service: help customers find answers themselves, on their own terms and time frame.
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Partner Central: create a complete channel management solution for you and your partners.
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Account Portal: give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims, share files and documents.
Einstein Analytics
EInstein Analytics is an Artificial Intelligence technology built directly in Salesforce CRM.
Salesforce Einstein allows to:
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Automatically capture and log critical customer data right into the associated Salesforce records.
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Discover insights by identifying significant patterns and trends.
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Deliver the right recommendations to employees and customers.
